Privacy Policy

1. Introduction

Magic Ninja Art Collectors ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tool-magicsninja.com, use our services, or interact with us.

This policy applies to all visitors, users, and others who access or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Collecting interests, budget ranges, investment preferences
• Communication Records: Records of our correspondence, consultation notes, service requests
• Transaction Information: Purchase history, appraisal records, collection management details
• Identity Verification: Government-issued ID for high-value transactions (as required by law)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click-through rates, search queries
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Providing art collection, appraisal, and consultation services
• Processing transactions and managing client relationships
• Authenticating artworks and maintaining collection records
• Communicating about services, appointments, and collections

3.2 Business Operations

• Improving our website and services
• Conducting market research and analysis
• Maintaining business records and compliance
• Protecting against fraud and unauthorized transactions

3.3 Marketing and Communication

• Sending newsletters and updates about art market trends
• Notifying you of special events and opportunities
• Providing personalized recommendations
• Responding to inquiries and customer service requests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Professional services (legal, accounting, insurance)
• Shipping and logistics for artwork transportation

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our terms of service and other agreements
• Protect the rights, property, or safety of our company, clients, or others
• Prevent fraud or investigate suspected illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: Sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Employee Training: Staff training on privacy and security best practices
• Secure Facilities: Physical security measures for our offices and storage areas

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Request information about how your data is processed

6.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your contact preferences
• Modify your marketing communication settings

6.3 Deletion and Restriction

• Request deletion of your personal information (subject to legal requirements)
• Request restriction of processing in certain circumstances
• Withdraw consent for optional data processing

6.4 Objection and Opt-Out

• Object to processing for direct marketing purposes
• Opt out of non-essential communications
• Withdraw consent for optional services

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

7.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Enable personalized advertising and content
• Preference Cookies: Remember your settings and preferences

7.2 Cookie Management

You can manage your cookie preferences through:

• Our cookie consent banner when you first visit our site
• Your browser settings to block or delete cookies
• Third-party opt-out tools for advertising cookies

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Other lawful transfer mechanisms as available

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill legitimate business purposes

Specific retention periods depend on the type of information and the purpose for which it was collected. We regularly review and delete information that is no longer needed.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of significant changes via email or website notice
• Obtain consent for material changes as required by law

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of British Columbia, Canada, and applicable federal Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

15. Complaints

If you believe we have not complied with this Privacy Policy or applicable privacy laws, you may file a complaint with:

• Our Privacy Officer at the contact information above
• The Office of the Privacy Commissioner of Canada
• Your provincial privacy commissioner

This Privacy Policy was last updated on January 1, 2025, and is effective immediately.